Bookings

About Bookings

The four lifecycle stages, the booking statuses you'll see, and how every other Wendor feature connects back to a booking.

Apply and Use a Workflow on a Booking

Apply a workflow template to a booking, customise its sections, tasks, and automations, and let scheduled actions fire on the right wedding dates.

Booking Activity Log

Every status change, document sent, payment received, and task ticked off, filtered by who did it and when.

Browse and Search Bookings

Find any booking fast - the four tabs, the columns, search by name, location, or booking ID, and filter by status.

Complete, Archive, Reject, or Unarchive a Booking

The four state-changing actions on a booking, what each one does, and the rules that decide which ones are available.

Create a Booking Manually

Add a booking yourself when a couple has booked offline - wedding details, package and add-ons, and the deposit / advance payment terms.

Email a Couple from a Booking

Send a one-off email to the couple from inside the booking, use an existing template, and resend drafts that failed.

Get Set Up to Accept Bookings

The five things that need to be in place before Wendor will let you accept a request - contract template, two email templates, payment terms, and a linked Fire account.

Handle a Booking Request

Accept or reject an incoming enquiry - including the choice between reviewing documents first or sending them straight away.

Send Questionnaires from a Booking

Send a questionnaire to a couple from inside a booking, track responses, mark them collected, and export answers to PDF.

Send and Manage Contracts

Create a contract from your default template (build inline or upload a PDF), send it for signature, mark it collected, edit, resend, or archive it.

Send and Manage Invoices

Create deposit, final, and adhoc invoices with line items, discount, VAT, and a payment link - and what every payment status means.

Take Notes on a Booking

Keep private rich-text notes against a booking that only you and your team can see - couples never do.

Track Payments

See every payment link generated for a booking, mark payments paid manually, regenerate expired links, or void links you no longer need.

View and Edit Booking Details

Update the couple's details, wedding date, package, and pricing after a booking is created - and the conditions that make a booking read-only.